Safety Policy

Safety is embedded at every level of Twinkle Toes. Our approach includes:

• Mandatory age verification for all users and creators before accessing or publishing content.
• Automated scanning of all uploads using CSAM hash-matching technology (PhotoDNA-equivalent).
• A dedicated Trust and Safety team reviewing flagged and reported content.
• Transparent, accessible reporting tools available on every post and profile.
• Regular third-party security assessments of our platform infrastructure.
• Strict enforcement of our Content Policy and Terms of Service.

Twinkle Toes is strictly an 18+ platform. We enforce age verification at multiple points:

• Registration: All users must confirm they are 18 or older at sign-up. By creating an account, you make a legally binding representation of your age.
• Creator Publishing: Creators must complete identity and age verification (KYC) via government-issued photo ID before publishing any content.
• Depicted Persons: Creators are legally required (18 U.S.C. § 2257 and equivalent international laws) to hold and maintain age verification records for every person depicted in adult content. Failure to comply results in immediate suspension.
• Ongoing Monitoring: We reserve the right to request proof of age for any account at any time. Accounts that fail to provide verification will be suspended.

All content on Twinkle Toes is subject to moderation:

• Automated Scanning: All photo and video uploads are scanned against known CSAM databases using hash-matching technology before becoming visible.
• AI-Assisted Review: Automated systems flag potentially violating content for human review.
• Human Review: Our Trust and Safety team manually reviews flagged content and all user reports.
• User Reports: Every post and profile has an in-app report button. All reports are reviewed within 24–72 hours.
• Periodic Audits: Creator accounts are subject to periodic audits to ensure continued compliance.

Content moderation decisions for illegal material are final and non-appealable. Decisions for other content violations may be appealed within 14 days by contacting content@twinkletoes.com.

The protection of children is our highest priority. Twinkle Toes has a zero-tolerance policy for Child Sexual Abuse Material (CSAM) and any content that exploits, endangers, or sexually depicts minors.

• All uploads are scanned against the NCMEC PhotoDNA hash database prior to publication.
• Any detected or reported CSAM is immediately removed and the account is permanently terminated.
• All confirmed CSAM is reported to the National Center for Missing and Exploited Children (NCMEC) CyberTipline (US requirement under 18 U.S.C. § 2258A) and to local law enforcement worldwide as required.
• This policy applies equally to AI-generated, animated, or illustrated content that depicts minors sexually — not only photographic material.

If you encounter any content you believe depicts a minor, report it immediately to safety@twinkletoes.com. We treat all such reports as urgent and will respond within hours.

Twinkle Toes strictly prohibits any use of the platform to facilitate human trafficking, sexual exploitation, or coercion.

• Content that advertises, facilitates, or depicts sex trafficking is prohibited and will be reported to the National Human Trafficking Hotline and relevant authorities.
• Creators must be acting voluntarily and of their own free will. Any indication of coercion, exploitation, or trafficking will result in immediate account termination and law enforcement referral.
• We cooperate fully with law enforcement investigations related to trafficking.

If you believe someone is being trafficked or exploited, contact the relevant hotline in your country. US residents: National Human Trafficking Hotline — 1-888-373-7888 or text "HELP" to 233733.

Sharing intimate images or recordings of someone without their informed consent is strictly prohibited and illegal in most jurisdictions.

• Non-consensual intimate imagery (NCII), commonly called "revenge porn," is forbidden under our Content Policy and will result in immediate content removal and permanent account ban.
• Hidden camera or voyeuristic recordings are absolutely prohibited.
• Deepfake or AI-generated intimate imagery of real, identifiable persons without their consent is prohibited.
• Victims of NCII may contact dmca@twinkletoes.com or safety@twinkletoes.com for expedited removal. We aim to action confirmed NCII reports within 24 hours.

We cooperate with the StopNCII initiative and relevant national hotlines to prevent the recirculation of non-consensual images.

Every user deserves a safe and respectful experience on Twinkle Toes.

• Harassment, targeted abuse, threats, and bullying of any user are prohibited and will result in account suspension or termination.
• Content that promotes hatred based on race, ethnicity, religion, gender identity, sexual orientation, disability, or national origin is prohibited.
• Doxxing (publishing private personal information about another person) is prohibited.
• Repeated unwanted contact after a user has blocked you constitutes harassment and will result in permanent removal.

We provide tools to help you control your experience:

• Block: Prevents a user from viewing your profile, sending messages, or interacting with your content.
• Report: Available on every post, comment, message, and profile. All reports are reviewed by our Trust and Safety team.
• Restrict Messages: Control who can send you direct messages.
• Privacy Controls: Manage your profile visibility, subscription settings, and content access from your settings page.
• Account Deletion: You may permanently delete your account and all associated data at any time from your Settings page.

If you encounter any safety concern, policy violation, or illegal activity on the platform, please report it. We take all reports seriously.

We aim to review all safety reports within 24–72 hours. Critical reports involving child safety or imminent harm are treated as urgent and escalated immediately.

We take the security of your data and transactions seriously:

• All data in transit is encrypted using TLS 1.2 or higher (HTTPS enforced platform-wide).
• Data at rest is encrypted using AES-256 or equivalent industry-standard encryption.
• Payments are processed exclusively through Stripe, a PCI DSS Level 1 certified processor. We never store raw card numbers.
• Access to user data is restricted on a least-privilege basis — only staff with a legitimate need can access personal data.
• We conduct regular security assessments and vulnerability reviews of our platform.
• In the event of a data breach affecting your rights, we will notify you and relevant authorities as required by applicable law (within 72 hours under GDPR Article 33).

To report a security vulnerability, contact security@twinkletoes.com. We operate a responsible disclosure policy and will not pursue legal action against good-faith security researchers.

We care about the wellbeing of creators on our platform:

• You are in control: You decide what content to publish, who can subscribe, and which messages to accept. You can disable messaging or limit DMs at any time.
• Financial protection: We hold payouts for up to 7 days as a fraud protection measure. Contact support if you believe a charge or chargeback is fraudulent.
• Identity protection: Your real legal name, personal address, and government ID are never exposed to subscribers or other users.
• Harassment protection: If a subscriber is harassing you, use the block and report tools. Our team will investigate and can issue platform bans.
• Right to decline: You have the absolute right to decline or cancel any custom content request or booking with no obligation to explain yourself.

We protect fans and subscribers on the platform:

• Discreet billing: Charges appear discreetly on your statement. We never reveal your subscription details.
• Fraud prevention: Suspicious transactions are flagged and reviewed automatically. Contact support if you believe you have been charged fraudulently.
• Refund rights: While all sales are generally final, we will review refund requests in cases of documented technical failure or fraud. Contact support@twinkletoes.com within 7 days.
• No scams tolerated: Creators found to be scamming fans (e.g., accepting payment and not delivering custom content) will be suspended and reported. Use the in-app report feature.

We recognise that creating or consuming adult content can sometimes affect mental health. We encourage all users to prioritise their wellbeing.

• If you are in crisis, please contact your local emergency services or a crisis helpline immediately.
• Content that promotes, glorifies, or provides instructions for self-harm or suicide is prohibited and will be removed immediately.
• If you are concerned about another user's wellbeing, you can report the content and our team will refer it to appropriate resources.

Global mental health resources:

Twinkle Toes cooperates fully with lawful requests from law enforcement agencies worldwide, in accordance with applicable law. We:

• Respond to valid legal process (warrants, court orders, subpoenas) from competent authorities.
• Proactively report confirmed CSAM to NCMEC and local authorities as required by law.
• Preserve user data upon receipt of lawful preservation requests.
• Refer cases of suspected trafficking, CSAM, or serious violence to relevant law enforcement agencies without delay.

Law enforcement agencies may contact us at: legal@twinkletoes.com. Emergency requests involving risk to life or child safety will be actioned as a priority.

We may update this Safety Policy to reflect new practices, legal requirements, or platform changes. Material updates will be communicated via notice on the platform and by updating the "Last updated" date. Continued use of the platform after changes constitutes acceptance.